Frequently Asked Questions
Find answers to common questions about our leather goods and services.
Are your products made from genuine leather?
Yes, all Outlaw Leather products are crafted from 100% premium full-grain or top-grain leather, ensuring maximum durability and a unique patina over time.
How do I care for my leather items?
We recommend using a high-quality leather conditioner every 3-6 months. Keep your items away from prolonged direct sunlight and excessive moisture.
Do you offer custom embossing or personalization?
Currently, we offer select personalization on specific items. Please check the product page for the 'Personalize' option before adding to your cart.
Can I change my order after it has been placed?
Orders are processed quickly, but we have a 2-hour window for any changes. Please contact support immediately if you need to modify your order.
Is the leather ethically sourced?
Absolutely. We partner with tanneries that follow strict environmental regulations and ethical labor practices to source our hides.
Do your products come with a warranty?
We offer a lifetime warranty on craftsmanship, including stitching and hardware. This does not cover natural wear and tear or misuse.
